Below are just a few of our staff members who are ready to help you! Click play to hear them speak.
Fe R.
Dispatcher
Patrick
Dispatcher
Joel L.
Recruiting
Ian Christian F.
Sales
Pamela
Customer Care / Virtual Assistant
Dispatch support: How Are We Different?
Traditional dispatch centers serve as a central resource between multiple motor carriers to provide backbone support to emerging owner operators and fleets. They typically charge a percentage fee, ranging anywhere from 2% to 15% of the total load payout. Though they are a great tool for companies that do not have the existing knowledge or volume requirements for a dedicated, full time dispatcher, their costs can be steep and will not have the same level of dedication. We provide a slightly different approach that allows small to mid size trucking companies to reap the benefits of a dedicated full time dispatcher at a fraction of the cost.
IN-HOUSE DISPATCHER
Best for: Mid size to large companies who have the volume to justify full time support
PROS:
Dedicated support
CONS:
Expensive hourly
Paying for hours you don't necessarily need
Typically not available 24/7
Typically requires training by client
Loadboard subscriptions and other software costs not covered
THIRD PARTY DISPATCH CENTERS
Best for: Small companies just starting out
PROS:
No training required
Cheaper than hiring a full time dispatcher
Loadboard subscriptions and other software costs covered
CONS:
Relatively expensive
Will not necessarily prioritize your interests over other clients
CUSTOM TRUCKER DISPATCH
Best for: Small to mid size companies looking for dedicated support at minimal cost
PROS:
Dedicated support
Cheaper than dedicated dispatchers and dispatch centers
Pay only the hours you need
Available 24/7
CONS:
Typically requires training by client
Loadboard subscriptions and other software costs not covered
